Shipping fees apply unless a free shipping promotion is active. Keep an eye out for limited time offers, and take advantage of free shipping while it’s available! Orders over $50 always qualify for automatic free shipping.

No, you will receive only the flower phone grip accessory which is meant to be attached to your existing phone and or phone case.

We offer a 15-day return policy from the date your order is delivered. Items must be unused and returned in their original packaging with tags and proof of purchase. Please email support@alcmain.com before returning any item and allow 24–48 hours for a response. Return shipping costs are the customer’s responsibility, and original shipping fees and upsells are non-refundable.

Shipping & Delivery: Orders typically take 2–3 business days to process, with delivery estimated at 2–4 weeks depending on your location and product availability. Tracking information will be emailed to you once available. Please allow 2–4 business days for tracking updates to appear.

Damaged or Incorrect Items: Please contact us immediately at support@alcmain.com with photos and details so we can review the issue.

Order Changes: Cancellations or changes must be requested within 24 hours of placing your order.

Lost or Delayed Packages: If your package is marked as delivered but you cannot locate it, please contact the shipping carrier directly. Please verify your shipping address before completing your purchase, as customers are responsible for providing accurate information.

Any applicable customs duties or taxes are the customer’s responsibility.